Privacy Policy

This page was last updated on 17.10.2023.

We value your trust and consider it our responsibility to protect your personal data. On this page, we explain what data we collect, why we collect it, and how we use it to improve your experience on our website. This privacy policy applies exclusively to the services of Clairbelle.com and not to other websites or external sources. By using our website, you agree to this privacy policy.

Clairbelle.com respects the privacy of all visitors and ensures that personal data remains confidential.

Use of collected data

Use of our services

When you register for one of our services, we may ask you to provide personal information. This data is used exclusively to deliver the respective service. The data is securely stored on the servers of Clairbelle.com or a trusted partner and is not combined with other personal data.

Communication

If you contact us via email or other channels, we may store the content of that communication. In some cases, additional personal data may be required in order to respond to your request. This information is securely stored on the servers of Clairbelle.com or authorized third parties and is not merged with other data.

Cookies

To better understand user behavior and optimize our services, we use so-called “cookies.” These are text files stored on your device. Information collected through cookies may be securely transferred to the servers of Clairbelle.com or trusted third parties. We use this data to analyze website usage, generate activity reports, and provide related services.

Purposes of use

Your data is used exclusively for the purposes described in this policy, unless you have explicitly agreed otherwise.

Third parties

Your personal data is not shared with third parties, except for technical service providers and partners who support our website and order processing—for example, review platforms such as Webshop Trustmark. Data sharing takes place solely within the scope of the relevant service and remains confidential. All partners and employees are also bound by confidentiality obligations.

Changes

This privacy policy reflects the current functionality of our website. If our services change, this policy may be amended accordingly. We recommend checking this page regularly for updates.

Your choices regarding personal data

You have the right to request access to, modification of, or deletion of your personal data that we store at any time.

Personalization / newsletter unsubscribe

Every email you receive from us includes the option to update your details or unsubscribe from the mailing list.

SMS Marketing

Protecting your data is also important to us in the area of SMS marketing. The information you provide is used to send you notifications related to your order (such as abandoned cart reminders), promotions, or review requests.

Our website uses cookies to recognize which products were added to your cart—even if you do not complete the purchase. This allows us to send you targeted reminder messages via SMS.

Modification / removal from notifications

If you wish to update your details or completely remove yourself from our system, you may contact us. You will find our contact details below.

Disabling cookies

Most browsers automatically accept cookies. However, you can configure your browser to refuse all cookies or to notify you whenever a cookie is being stored. Please note that some website features may not function properly without cookies.

Questions or comments

We regularly review compliance with our privacy policy. If you have any questions regarding this policy, please contact us at: info@clairbelle.com