Shipping and Delivery
At Clairbelle.com, we want the ordering and shipping process to be as simple, transparent, and clear as possible. If you have any questions or something doesn’t go as expected, please don’t hesitate to contact our customer support team. Below you’ll find all the essential information regarding the shipment of your order.
Shipping costs
Shipping at Clairbelle.com is completely free for all orders within the United States and the United Kingdom. No minimum order value is required—your package is delivered straight to your door with no additional charges.
Order shipment
Have you discovered your new favorite piece on our website? We’ll make sure you receive it as quickly as possible! Our team processes and ships orders daily with speed and consistency.
Here’s what you can expect:
- Once you place your order, we require 1 to 2 business days to process it. On weekdays, orders are usually shipped the same day. Orders placed late Friday evening or during the weekend may be shipped on Monday.
- From the day of shipment, delivery takes an average of 4 to 6 business days.
As soon as your order leaves our facilities, you will receive a confirmation email with a tracking number so you can follow your package. You can also track your shipment on our tracking page.
If you require same-day shipping, please contact our team by phone as soon as possible—we’ll inform you about the available options.
Receiving your order
Once your package arrives, enjoy your new products! If something doesn’t meet your expectations or you’ve simply changed your mind, you can visit our returns page for instructions on exchanges or returns.
Received a defective product?
If an item arrives damaged or has been affected during shipping, we sincerely apologize for the inconvenience. In such cases, the first replacement is sent completely free of charge, and no return of the damaged item is required. If the same issue occurs a second time, we will proceed with a full refund.